Shipping policy

Last Updated: October 2025

1. Order Processing

All orders are processed within 1–2 business days after payment has been confirmed. Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your delivery status.

2. Shipping Times

• Standard Shipping: Estimated delivery within 4–8 business days for the USA and European countries.

Please note that delivery times may vary depending on your location and external factors such as customs inspections, international transit delays, or carrier-related disruptions.

3. Order Tracking

Every order includes a tracking number for full transparency. You can track your shipment directly through our website or on the official carrier’s tracking platform once the package has been dispatched.

4. Lost or Damaged Packages

If your order has not arrived within 30 days of shipment or arrives damaged or incomplete, please contact our support team at contact@trakely.com. Our team will assist you promptly to resolve the issue and ensure your complete satisfaction.